Terms & Conditions
Effective Date: January 1, 2026
Welcome to ZUVIXA.
ZUVIXA is a brand operated by WIGOPE TECHNOLOGIES PRIVATE LIMITED.
By accessing our website, placing an order, or purchasing products through the website, you agree to these Terms & Conditions and other applicable policies published on the website.
Eligibility
Customers using the website should be legally capable of entering into a binding transaction under applicable Indian law.
Customers are responsible for providing complete and accurate information when placing an order.
Products
We make reasonable efforts to accurately display product descriptions, images, specifications, pricing, and availability.
Actual product appearance may vary slightly depending on screen settings, manufacturing updates, packaging changes, or other reasonable factors.
Pricing
Product prices are displayed on the website and may be changed from time to time.
The final amount payable, including applicable shipping charges, taxes, discounts, or other charges, will be displayed during checkout where applicable.
Orders
Placing an order does not necessarily constitute final acceptance.
We reserve the right, subject to applicable law, to cancel or decline an order due to:
- Product unavailability
- Pricing or listing errors
- Payment failure
- Suspected fraudulent activity
- Incorrect customer information
- Delivery limitations
- Other legitimate operational reasons
If payment has already been collected for an order that we cancel, an applicable refund will be initiated.
Payments
Customers may use the payment methods made available at checkout.
Online payments may be processed through applicable third-party payment service providers, banks, or payment partners.
Shipping
Order processing and delivery are governed by our Shipping Policy.
Delivery dates are estimates and may be affected by circumstances outside our reasonable control.
Returns & Refunds
Eligible cancellations, returns, replacements, and refunds are governed by our Return, Refund & Cancellation Policy.
Customer Responsibilities
Customers agree not to:
- Provide false or misleading information.
- Attempt unauthorized access to the website or associated systems.
- Use the website for unlawful activities.
- Interfere with website security or functionality.
- Misuse promotional offers or payment mechanisms.
- Infringe intellectual property rights.
Intellectual Property
Website content, branding, logos, graphics, text, and other materials belonging to ZUVIXA or WIGOPE TECHNOLOGIES PRIVATE LIMITED may not be reproduced or commercially used without appropriate authorization.
Third-party trademarks remain the property of their respective owners.
Limitation of Liability
To the extent permitted under applicable law, WIGOPE TECHNOLOGIES PRIVATE LIMITED shall not be responsible for indirect or consequential losses arising from the use of the website or products.
Nothing in these Terms is intended to exclude rights or remedies that cannot lawfully be excluded under applicable consumer protection laws.
Privacy
Personal information is handled in accordance with our Privacy Policy.
Force Majeure
We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, government restrictions, transportation disruptions, network failures, or other force majeure events.
Changes to These Terms
These Terms & Conditions may be updated periodically. The latest version will be made available on the website.
Governing Law
These Terms are governed by the applicable laws of India.
Subject to applicable consumer protection and other mandatory laws, disputes shall be subject to the jurisdiction of competent courts in Gautam Buddha Nagar, Uttar Pradesh, India.
Contact Information
Brand Name: ZUVIXA
Legal Entity:
WIGOPE TECHNOLOGIES PRIVATE LIMITED
Registered Office:
Unit No. 603–604, 6th Floor, Tower B, Bhutani Alphathum,
NEPZ Post Office, Noida, Gautam Buddha Nagar,
Uttar Pradesh – 201305, India
Phone: +91 9568654684
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM IST